Shipping policy

Shipping Policy

Thank you for choosing Domixaxa.

Our goal is to deliver every order safely and efficiently.

Orders are generally prepared within 1–3 business days after payment confirmation.

Processing may take longer during holidays or periods of unusually high order volume.

Estimated delivery time is 3–12 business days depending on destination, local courier performance, and customs procedures.

Please note that delivery estimates are not guaranteed.

Once your order has been shipped, you will receive a confirmation email containing tracking information when available.

Customers are responsible for providing an accurate shipping address.

Orders returned due to incorrect or incomplete addresses may require additional shipping charges for reshipment.

International customers are responsible for any customs duties, taxes, or import fees imposed by local authorities unless otherwise stated.

Unexpected delays caused by weather, customs inspections, transportation disruptions, or other events beyond our control may occasionally occur.

We appreciate your understanding in these situations.

If your package appears lost or has not arrived within a reasonable timeframe, please contact us so we can work with the carrier to investigate.